Agentic Voice: Enterprise-Grade Conversational AI

Transform customer and employee experiences with intelligent, human-like conversations that drive engagement, satisfaction, and business outcomes.

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Supervity's Agentic Voice technology delivers sophisticated conversational experiences that understand context, remember conversation history, and respond with human-like comprehension. Unlike traditional chatbots, our technology maintains perfect consistency across all channels while working in over 100 languages to deliver exceptional experiences at global scale.

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Key Capabilities

Natural Language Understanding

  • Comprehends complex questions and nuanced user intent
  • Recognizes sentiment and adjusts tone accordingly
  • Handles interruptions and topic changes naturally
  • Maintains context throughout extended conversations

Omnichannel Presence

  • Delivers consistent experiences across web, mobile, and voice
  • Maintains conversation history across all channels
  • Integrates with existing messaging and communication platforms
  • Transitions smoothly between AI and human agents when needed

Business Process Integration

  • Completes transactions without channel switching
  • Verifies identity securely during conversations
  • Accesses backend systems to resolve issues in real-time
  • Updates records automatically based on conversation outcomes

Continuous Improvement

  • Learns from every interaction to enhance future responses
  • Identifies common issues for proactive resolution
  • Adapts responses based on success metrics and feedback
  • Provides analytics on conversation effectiveness and outcomes

Use Cases

Customer Service Automation
  • Resolve issues 24/7 – Provide instant support even outside business hours
  • Cut resolution time by 75% – From minutes to seconds with AI assistance
  • Maintain 95% CSAT – While handling 80% of customer queries automatically
Sales & Marketing Support
  • Qualify leads instantly – Identify high-potential prospects without manual effort
  • Guide product selection – Offer personalized recommendations based on needs
  • Close deals faster – Respond to objections with verified data and insights
Employee Self-Service
  • Answer HR questions instantly – Policies, benefits, leave information
  • Provide IT support – Password resets, system access, technical troubleshooting
  • Guide through processes – Step-by-step assistance for complex workflows
Banking & Financial Services
  • Handle account inquiries – Balance, transactions, payment status updates
  • Process service requests – Account updates, transfers, applications
  • Verify identity securely – While maintaining regulatory compliance

Frequently Asked Questions

How does Supervity's Agentic Voice differ from standard chatbots?
What languages does your Agentic Voice support?
How quickly can we implement Agentic Voice?
How does Agentic Voice handle sensitive customer information?
Can we customize the AI's voice and personality?

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