This skill shows the steps to follow how to register a complaint
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1.
Open CEIR
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2.
Click on 'Contact Us' icon to open contact information.
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3.
Click on 'Register Complaint' icon to register a new complaint.
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4.
Click on the 'Region' tab and select the region you belongs Once done, click on the 'Next' button in the Supervity instruction widget.
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5.
Click on the 'fault' drop down icon and select the fault you are facing an issue. Once done, click on the 'Next' button in the Supervity instruction widget.
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6.
Click on the 'Fault description' dialog box, enter the detail description of the problem you are facing. Once done, click on the 'Next' button in the Supervity instruction widget.
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7.
Click on the 'Name' tab and enter your name. Once done, click on the 'Next' button in the Supervity instruction widget.
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8.
Click on the 'Mobile No' tab, enter your mobile number. Once done, click on the 'Next' button in the Supervity instruction widget.
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9.
Click on the 'Email' tab, enter your email address. Once done, click on the 'Next' button in the Supervity instruction widget.
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10.
Check the CheckBox for Declaration.
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11.
Click on the 'Submit' button.
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12.
Click on the 'OTP', enter the 6 digit OTP send to your mobile number. Once done, click on the 'Next' button in the Supervity instruction widget.
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13.
Click on the 'Submit' button.
