Contact Center November 13, 2020 Is Your Contact Center Ready For The Holiday Season? November 13, 2020 With the holiday season around the corner, firms have to be prepared to answer the…
Contact Center June 4, 2020 Top 12 Use Cases for AI-Based Contact Centers to Improve Customer Experience – Part 2 June 4, 2020 In the first part of this blog, we took you through six use cases of AI-based…
Contact Center May 21, 2020 Top 12 Use Cases for AI-Based Contact Centers to Improve Customer Experience – Part 1 May 21, 2020 Why Invest in Contact Center automation? Did you know…
Contact Center May 14, 2020 The New Normal for Retail and CPG: How does the approach to Customer Experience change in a post covid-19 world? May 14, 2020 What is Customer Experience and how to improve it using artificial intelligence?
Contact Center May 7, 2020 AI based Contact Center: Manage High Call Volumes Amidst COVID-19 May 7, 2020 The coronavirus pandemic has compelled people to run their lives virtually…